At Bulks Bird, we value our customers and stand behind the quality of our products.
Policy
If you receive a product that you wish to return, you must notify us within 1 day of receiving the product by contacting us at info@bulksbird.com
After receiving your email request, our support team will review the case and provide instructions for return.
Requests made after 1 day of delivery will not qualify for return or refund.
Returned items must be in their original condition, unused, and in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once the returned item is received and inspected, a refund will be issued.
Exchange Policy
At this time, Bulks Bird does not offer direct exchanges. If you would like a different item or size, you will need to return your product (following the return policy above) and place a new order.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We appreciate your understanding and cooperation.
Shipping returns
To return your product, you should mail your product to: info@bulksbird.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at info@bulksbird.com for questions related to refunds and returns.
We appreciate your understanding and cooperation.